Privacy Policy / Terms and Conditions
Privacy Policy
Effective Date: June 02, 2026
This Privacy Policy explains how Municon West Coast Monitoring LTD. ("we", "our", "us")
collects, uses, and protects information when using our monitoring and notification services.
Information We Collect
We may collect and process the following information:
● User contact information, including:
● Name
● Email address
● Phone number
How We Use Information
We use collected information for purposes including:
● Sending SMS messages containing information regarding system alerts for critical
exceedances in sensor devices on construction sites
● Sending Email messages containing information regarding system alerts for critical
exceedances in sensor devices on construction sites
SMS Communications
If users opt into SMS notifications:
● Message frequency varies depending on monitoring activity and alarm configurations.
● Message and data rates may apply.
● Users may opt out of SMS communications at any time by removing their contact
information through the Cavio web application interface.
Email Communications
If users opt into Email notifications:
● Email frequency varies depending on monitoring activity and alarm configurations.
● Users may opt out of Email communications at any time by removing their contact
information through the Cavio web application interface.
Information Sharing
We do not sell personal information.
We may share information with trusted service providers solely for operating our services,
including:
● Cloud infrastructure providers
● Communication providers
● Notification delivery services
Third parties are only permitted to use information necessary to perform services on our behalf.
Data Security
● Contact information is encrypted and stored in the web application database
● Contact information is completely deleted from the web application database when the
user removes their contact information through the Cavio web application interface
Data Retention
Information may be retained only for as long as reasonably necessary to:
● Operate the service
● Maintain records
● Comply with legal obligations
● Resolve disputes
● Enforce agreements
Important Service Notice
Notification services dispatched by the Cavio web application, including SMS and Email
delivery, are supplemental communication mechanisms and are not guaranteed to provide
immediate or uninterrupted delivery. Users should not rely on notifications as the sole method
for critical safety monitoring.
Changes to This Policy
We may update this Privacy Policy periodically. Continued use of our services constitutes
acceptance of any updated policy.
Contact Information
Questions regarding this Privacy Policy may be directed to:
Company: Municon West Coast Monitoring LTD.
Email: christian@municon.net
Website: https://www.municon.net/
Terms and Conditions
Effective Date: June 02, 2026
By using Municon West Coast Monitoring LTD’s web application (Cavio) for monitoring and
notification services, users agree to these Terms and Conditions.
Service Description
The service provides monitoring functionality and automated notifications related to system
events, sensor activity, alarms, and operational conditions.
Services may include
● SMS notifications
● Email notifications
● Monitoring alerts
● Status updates
● System communications
SMS Terms
By opting into SMS communications, users agree to receive automated text messages related
to monitoring events and system notifications.
Users acknowledge:
● Message frequency varies depending on monitoring activity.
● Message and data rates may apply.
● Reply STOP to unsubscribe.
● Reply HELP for assistance.
Consent to receive SMS messages is not a condition of purchasing products or services.
Email Terms
By opting into Email communications, users agree to receive automated emails related to
monitoring events and system notifications.
Users acknowledge:
● Email frequency varies depending on monitoring activity.
● Reply STOP to unsubscribe.
● Reply HELP for assistance.
Consent to receive Email messages is not a condition of purchasing products or services.
User Responsibilities
Users agree to:
● Provide accurate information
● Maintain current contact information
● Use services in compliance with applicable laws
● Protect account credentials
Service Availability
We strive to provide reliable service but do not guarantee uninterrupted operation or delivery.
Delays may occur because of:
● Mobile carrier processing
● Network availability
● Third-party communication providers
● Maintenance
● Technical failures
Limitation of Liability
To the maximum extent permitted by law, Municon West Coast Monitoring LTD shall not be liable for:
● Delayed notifications
● Missed notifications
● Communication failures
● Indirect or consequential damages
● Losses arising from interruptions of service
Critical Monitoring Notice
SMS and Email notifications are supplemental tools only and should not be relied upon as the
sole mechanism for critical alerts, emergency response, or safety-sensitive operations.
Changes to Terms
These Terms may be updated periodically. Continued use of the service constitutes acceptance
of updated terms.
Contact Information
Company: Municon West Coast Monitoring LTD.
Email: christian@municon.net
Website: https://www.municon.net/
