Privacy Policy

Effective Date: June 02, 2026
This Privacy Policy explains how Municon West Coast Monitoring LTD. ("we", "our", "us")
collects, uses, and protects information when using our monitoring and notification services.
Information We Collect
We may collect and process the following information:
● User contact information, including:
○ Name
○ Email address
○ Phone number

How We Use Information
We use collected information for purposes including:
● Sending SMS messages containing information regarding system alerts for critical
exceedances in sensor devices on construction sites
● Sending Email messages containing information regarding system alerts for critical
exceedances in sensor devices on construction sites
SMS Communications
If users opt into SMS notifications:
● Message frequency varies depending on monitoring activity and alarm configurations.
● Message and data rates may apply.
● Users may opt out of SMS communications at any time by removing their contact
information through the Cavio web application interface.
Email Communications
If users opt into Email notifications:
● Email frequency varies depending on monitoring activity and alarm configurations.

● Users may opt out of Email communications at any time by removing their contact
information through the Cavio web application interface.
Information Sharing
We do not sell personal information.
We may share information with trusted service providers solely for operating our services,
including:
● Cloud infrastructure providers
● Communication providers
● Notification delivery services
Third parties are only permitted to use information necessary to perform services on our behalf.
Data Security
● Contact information is encrypted and stored in the web application database
● Contact information is completely deleted from the web application database when the
user removes their contact information through the Cavio web application interface
Data Retention
Information may be retained only for as long as reasonably necessary to:
● Operate the service
● Maintain records
● Comply with legal obligations
● Resolve disputes
● Enforce agreements
Important Service Notice
Notification services dispatched by the Cavio web application, including SMS and Email
delivery, are supplemental communication mechanisms and are not guaranteed to provide
immediate or uninterrupted delivery. Users should not rely on notifications as the sole method
for critical safety monitoring.
Changes to This Policy

We may update this Privacy Policy periodically. Continued use of our services constitutes
acceptance of any updated policy.
Contact Information
Questions regarding this Privacy Policy may be directed to:
Company: Municon West Coast Monitoring LTD.
Email: christian@municon.net
Website: https://www.municon.net/

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